By booking with The Sands Waiheke you agree to be bound by the following terms and conditions. We may revise these terms and conditions from time to time by updating our website. The revised terms will take effect from when they are posted.
Monday to Saturday – 8.30am to 6.00pm
Sunday – 8.30am to 12.00pm
Check in between 2.30pm and 6.00pm (outside of these times please contact us to make an arrangement). Should you arrive early or wish to leave later, we are happy to store your luggage for you whilst you enjoy a stroll along the beach or a meal at one of the local restaurants.
Booking confirmation Deposit
- For all stays one nights tariff is taken for each apartment booked
- Group bookings will be negotiated dependent on the number of apartments booked
- We adhere to a strict cancellation policy.
- If your reservation is cancelled fewer than 30 days prior to booking date the original deposit is forfeited.
- Should we receive less than 14 days notice of cancellation we will charge for the total accommodation amount. This includes a request for a reduction of nights booked. We will endeavour to re-book the apartment and will refund the amount processed if we are successful.
- For groups (4 rooms or more) a charge of one night’s accommodation per apartment booked will be incurred if the reservation is cancelled fewer than sixty days prior to arrival. All group reservations cancelled fewer than 30 days prior to arrival will incur charges for the total accommodation amount.
- We strongly advise guests to take out travel insurance to protect themselves against unexepected changes to their travel plans.